Terms of service

Last Updated: May 30, 2026

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit, use our services, or make a purchase from our website.

By using our website, you expressly consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We collect personal information that is necessary to process your orders, provide customer support, and improve your shopping experience.

Personal Information: Name, billing address, shipping address, email address, and phone number.
Device & Log Information: IP address, browser type, time zone, cookies, tracking pixels, and data regarding how you browse and interact with our store.

2. PURPOSE OF COLLECTION & USE

We use the collected information for the following commercial purposes:

To process, fulfill, and ship your orders.
To communicate with you regarding your order status, tracking details, and customer support queries.
To send you promotional offers, WhatsApp updates, and marketing communications (which you can opt-out of at any time).
To detect, prevent, and mitigate fraud or any illegal activities.

3. DISCLOSURE & SHARING OF INFORMATION

We do not sell your personal data to third parties. We only share your data with trusted service providers who help us run our business:

Fulfillment Partners: Your name, address, and phone number are shared securely with our suppliers and courier partners, solely to deliver your packages.
E-commerce Platforms: Our store is hosted on platforms like Shopify, which provides the secure infrastructure for our online business.
Legal Obligations: We may disclose your information if required to do so by law or in response to lawful requests by government authorities under Indian law.

4. COOKIES AND TRACKING

We use cookies, pixels, and similar tracking technologies to enhance your browsing experience, remember your cart items, and deliver targeted advertisements on platforms like Meta and Google. You can choose to disable cookies through your browser settings, though some features of the store may stop functioning properly.

5. SECURITY PRACTICES

We implement reasonable security practices and procedures (including SSL encryption) to protect your personal information from unauthorized access, misuse, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.

6. DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal/accounting obligations, or resolve disputes.

7. GRIEVANCE OFFICER (As per Indian IT Act)

In accordance with the Information Technology Act, 2000, and the rules made thereunder, if you have any questions, concerns, or grievances regarding your privacy or data processing, you may contact our designated Grievance Officer: